Guarantee is a word
that has been spent.
Here is what we actually mean by it. Here is what happens if we miss. Here is what we cannot do. No fine print.
What we guarantee.
These are not aspirations. These are legal commitments in our scope agreement. If we miss any of them, we renegotiate scope or reduce your invoice.
Code review on every PR.
Every line of code is reviewed by a senior engineer before it reaches your codebase. No code is merged without explicit approval. You have veto power on any merge.
Mohit reviews scope-critical code.
Architecture decisions, database schema, API contracts, security boundaries. Mohit personally signs off. Not a post-hoc review. Pre-planned, before code ships.
Weekly sync. Not monthly.
You get a 30-minute call every week, minimum. Async updates every 2-3 days. If we go silent for more than 3 days, that is a failure on our part.
Test coverage minimum 70%.
No untested code reaches production. We commit to a 70% minimum on unit and integration tests. Edge cases are tested. You can see the coverage report.
Performance testing before launch.
We load-test against your expected user count in month 3, month 6, and month 12. We identify bottlenecks before real users find them.
Transparent hourly billing.
You see hours logged. You see what they were logged against. No bulk invoices. No surprise overages. $45-75/hr. That is the real number.
What happens if we miss.
We do not believe in excuses. If we miss a guarantee, there are consequences. No renegotiation. No "next time."
Missing a code review.
Code merged without review = immediate PR reversion. The code is pulled out. We re-review and remerge. We also credit 8 hours back to your invoice.
credit 8 hrs · immediate reversionSkipping the weekly sync.
Missed sync = 2 hours credited back. Two missed syncs = we pause the project and schedule a stakeholder call to reset communication.
credit 2 hrs · stakeholder resetTest coverage below 70%.
Phase 3 (Build) is not considered complete until coverage hits 70%. We rewrite tests until the metric is met. No exceptions.
phase 3 blocked · no exceptionsSilent for more than 3 days.
If you do not hear from us in 3+ days, we automatically credit 4 hours and schedule an emergency sync. Radio silence ends immediately.
credit 4 hrs · emergency syncWhat we cannot guarantee.
Most dev shops hide their limitations. We list ours. Knowing what we cannot do is part of knowing what you are buying.
We cannot guarantee completion of infinite work in a fixed timeline. We scope the project upfront. Changes to scope are a new negotiation. This is not a weakness. This is clarity.
No system is perfect. We guarantee we revisit architecture decisions and refactor when needed. But we cannot guarantee you will never need to refactor. Products grow. Architecture evolves.
Bugs happen. We guarantee they get fixed in priority order — critical first, then high, then medium, then low. We cannot guarantee zero-defect production code. Neither can anyone else who is being honest.
Our rate is $45-75/hr. We do not discount for volume or long-term contracts. Not because we are stubborn. Because discounting devalues the work and signals that the rate was inflated to start.
We are a distributed team. Your timezone is covered during business hours. We do not offer 24/7 oncall support. We offer responsive, professional support during agreed hours.
We do not take equity. We do not take a percentage of revenue. We are a service firm. We sell hours and outcomes, not upside bet.
The contract is the guarantee.
No hidden clauses. No fine print at the bottom. The scope agreement lists what we will deliver, what you will pay, and what happens if we miss. You read it before you sign. You understand it. You own it.
- Exact deliverables with acceptance criteria
- Hours estimate per phase with a ±15% buffer
- Every guarantee listed above, by name
- Consequences if we miss any commitment
- Payment schedule tied to milestones, not calendar
- Exit clause, yours to invoke at any phase
Ready to talk guarantees?
The first conversation is free. Ask us anything. Ask us what we guarantee. Ask us what we cannot guarantee. We will be honest.